For UK and European orders, we have a 14-day return policy, which means you have 14 days after receiving your item to request a return. Return shipping is at the buyers costs. We operate a no returns policy for rest of world orders.
To be eligible for a return, your artwork must be in the same condition that you received it and in its original packaging.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.
You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your artwork upon reception and contact us immediately if the item is defective or damaged, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.